irama Football Casino & Sportsbook with Liga 1 & Piala AFF Markets

Service availability

irama operates as a live gaming and sportsbook platform serving account holders in jurisdictions where our service is permitted by local law. We do not operate in territories where online wagering is prohibited or heavily restricted. Our platform is available only where users may legally access and use our games, sports markets, and payment infrastructure. Service availability may change based on regulatory updates in any region. Users are responsible for verifying that access to irama complies with their own jurisdiction's laws and regulations. If your location is unsupported, the registration form will display a notice at signup. We recommend checking the terms and conditions for a current list of supported jurisdictions before opening an account.

Account eligibility

Account holders must meet applicable legal requirements in their jurisdiction before opening an account on irama. Each user verifies identity through KYC (Know Your Customer) documents — a government-issued photo ID and a selfie holding the ID. Our system verifies that the account holder is of legal age according to the laws of their jurisdiction. Users who do not meet legal requirements are not permitted to open accounts, and any account opened in violation of eligibility rules is subject to suspension and forfeiture of balance. During KYC verification, irama staff review documents to ensure authenticity and match the account name. Minors or individuals under the legal age in their jurisdiction are explicitly prohibited. Account holders accept full responsibility for confirming their eligibility before signup and for maintaining accurate personal information throughout their account lifecycle.

Local-law responsibility

Users of irama are solely responsible for understanding and complying with the laws of their own jurisdiction. Online gaming regulations vary widely by region, and some jurisdictions prohibit certain forms of wagering or require specific licenses from operators. irama operates only in locations where local law permits; however, the determination of legality in any specific jurisdiction is the user's responsibility. Before opening an account, users must research whether online gaming and sports betting are lawful where they reside. Users who access irama from a jurisdiction where such service is restricted do so at their own legal and financial risk. irama is not liable for legal consequences arising from a user's access in an unsupported territory. Users agree that they alone bear the consequences of any breach of local law, and irama may suspend or terminate an account if the user's jurisdiction becomes unsupported or if we detect access from a restricted region.

Data and privacy scope

irama collects personal data necessary for account creation, payment processing, and regulatory compliance. This includes name, email, phone number, date of birth, and identity-document images during KYC verification. We also record account activity — deposits, withdrawals, games played, and session history — to monitor fraud, detect suspicious patterns, and comply with anti-money-laundering regulations. Payment information (bank details, digital-wallet credentials) is transmitted securely and stored in encrypted form. Game activity and transaction history are retained for up to seven years in compliance with financial-record retention laws. For full details on data collection, storage, retention, and user rights, please review our privacy policyUsers may request data deletion or correction by contacting support, subject to legal and regulatory retention obligations. We do not sell user data to third parties. Data sharing with payment providers and regulatory authorities occurs only as required by applicable law.

Contact for legal inquiries

Users with legal questions, compliance inquiries, or regulatory concerns may contact irama support through email or live chat. Email queries are typically answered within subject to verification during business hours (08:00–22:00 UTC+7). For urgent legal or compliance matters, live chat is available 24/7. We maintain a dedicated compliance officer to address questions about our licensing, regulatory status, data practices, and account policies. Users may also request clarification on game rules, settlement procedures, and withdrawal timelines through the help section. If a user believes their account has been suspended unfairly or disputes a transaction, they may submit a formal appeal with supporting evidence. Appeals are reviewed within 48 hours and a detailed response is provided in writing. For jurisdictional or legal-interpretation questions that fall outside our support scope, users are advised to seek counsel from a local legal advisor in their own jurisdiction.